Swan Hotel & Spa - Lavenham

Swan Hotel & Spa - Lavenham

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Swan Hotel & Spa Reviews

Guest reviews are submitted by our customers after their stay at Swan Hotel & Spa

Guest reviews

• Swan Hotel & Spa - Lavenham
  Older travelers

  7.010

  It was clean and the garden with the tables was very pretty. Also a very beautiful old building with a lot of character.

  Thought it was overpriced. There was no dressing gown provided and I would expect that as standard. There was a charge of £5 if you wanted one.

• Swan Hotel & Spa - Lavenham
  Couple

  8.810

  Lovely location and nice to experience somewhere which had been restored so beautifully and had so much history. Our bedroom was very clean and the furnishing and decor were very tasteful. The hotel has alot of areas where you can comfortably sit and relax, read, drink coffee etc in pleasant surroundings. The hotel also has a lovely garden area where you can sit in the warmer weather. The restaurant is situated in a beautiful room and the waiters were very polite and helpful.

  I think that it could be very hot in the room in the summer so it could do with some air con facility as the windows of that period are small and ceilings low. The shower was not easy to stand under due to its being set on the back wall. You had to lean backwards and for my husband who is six foot two, it was tricky to get in a position that was effective! I am five six and had the same problem though obviously less so as I am smaller. Maybe it would be bettter to scrap the bath and go for a shower cubicle as this would allow more height to be achieved. The room was above the kitchen and a bit noisy late in the evening. Nothing major but these are intended to be constructive criticisms! We enjoyed our stay very much.

• Swan Hotel & Spa - Lavenham
  Older travelers

  7.010

  The locality in centre of of village. Friendliness of staff.

  Our room was a bit noisy both from external traffic and very squeaky floorboards from room above. For dinner in evening, we were given menus with no prices on them so we had no idea of the cost of the meal.

• Swan Hotel & Spa - Lavenham
  Older travelers

  9.610

  This was booked for a 40th birthday and we were certainly treated like royality. The food and room were fantasic and the staff very attentive.

  On Sunday evening we were sitting in the lounge and could hear one of the young barman in the bar talking with a regular customer, Both were swearing which we didnt appreciate.We are not old or prudes but didnt like sitting in such lovely surroundings hearing the f word.

• Swan Hotel & Spa - Lavenham
  Single

  10.010

  Every member of staff was welcoming, pleasant and efficient and made a point of addressing me by name. I was upgraded to a very spacious and comfortable feature room which was a pleasant surprise. All areas of the hotel and gardens were beautifully presented and well maintained. The service and food in the Gallery Restaurant was superb. The whole experience was fabulous and I would recommend this hotel to anyone.

  Access to my room was diverted through an outdoor service courtyard due to the main staircase having a new carpet fitted. However, this was fully explained to me and was only a minor inconvenience.

• Swan Hotel & Spa - Lavenham
  Single

  9.210

  Superb countryside Inn - Highly recommended

• Swan Hotel & Spa - Lavenham
  Group of friends

  9.210

  Excellent hotel set in a beautiful little medieval town. It is currently having alterations done to the lounge area, but when finished it will be lovely and quite comfortable. Restaurant serves good food in luxurious surroundings and the staff are very helpful and attentive. Lavenham is ideally situated for touring around Suffolk, therefore, The Swan was a perfect choice.

  My room was above the main road, therefore, there was a lot of noise from the traffic, particularly the lorries when making early morning deliveries.

• Swan Hotel & Spa - Lavenham
  Older travelers

  10.010

  Great place great people great food enabled us to enjoy our wedding anniversary very much. Plus the very quick return of clothes left in room. Altogether a very good stay many thanks roger watts

• Swan Hotel & Spa - Lavenham
  Older travelers

  7.010

  Unique historic inn, located in a very quaint village. Staff were very keen to help.

• Swan Hotel & Spa - Lavenham
  Older travelers

  10.010

  Lavenham is a glorious mediaeval village and The Swan is simply wonderful. We had a beautiful newly renovated room (a junior suite). The staff are marvellous and the food in the sumptuous fully beamed restaurant was lovely. Can't recommend this hotel and location highly enough.

• Swan Hotel & Spa - Lavenham
  Older travelers

  9.610

  The Location is ideal for touring the Suffolk countryside and going on to Constable Country, the hotel is well appointed with very friendly and attentive staff, the rooms are very comfortable and the amenities are better than most, this is the second stay the first being several years ago approx 15, and it is still one of our favourites. I highly recommend it to not only to local (U.K.) visitors but those who visit from all over the world who would like to see good old English Architecture. .

• Swan Hotel & Spa - Lavenham
  Older travelers

  10.010

  The staff and the hotel. Just lovely, really enjoyed it all.It made out 41st Anniversary so much better.

• Swan Hotel & Spa - Lavenham
  Older travelers

  10.010

  All the hotel staff made us feel very special and pampered. Old fashioned caring.

  The mirror in the bathroom was too low but there was nowhere else for it to go.

• Swan Hotel & Spa - Lavenham
  Older travelers

  8.810

  The olde world feeling- all the beams and the uniqueness of the layout and the location in a beautiful Suffolk village.

• Swan Hotel & Spa - Lavenham
  Older travelers

  9.610

  Luxury old world charm. Very comfortable bed with quality cotton linen. Beautiful food served in charming suuroundings. Very pretty town with attractive selection of shops. Would definately like to go back to this hotel.